Customer Service
The use of powerful customer service chatbots can increase sales as they provide fast and accurate answers while saving money for the contact center as well.
Artificial intelligence bots
transform your digital landscape
Our AI Bots aren't just tools; they're strategic allies that revolutionize how technology is approached. With these digital companions, you can automate routine tasks and gain deep insights to make your systems smarter, more efficient, and more productive.
AI Bots, Your Digital Co-Pilots
With one of the most innovative AI Bot services available on the market, you can seamlessly blend innovation and efficiency to grow your business.
Human Resources
Employees can benefit from HR automation by experiencing a better working environment and saving time. Questions can be answered by employees 24 hours a day.
Marketing
You can significantly increase the lead generation process and customer experience by providing fast, personalized customer support through AI chatbots.
Your Strategic Tech Allies!
The use of technology can help fill in the gaps to meet the needs of customers. Your journey to digital transformation begins with the Conversational Bot. Generated artificial intelligence (GenAI) powers these bots, which continuously enrich their databases.
Your Strategic Tech Allies!
AI Bots improve user experiences, streamline processes, and generate unparalleled results.
Informational
The creation of informational bots offers an advantage in that they can respond to customers' basic questions by providing them with answers to generic FAQs, as well as reducing the volume of calls to call centers.
Personalized
Brand bots can access customer information for personalized interactions and resolutions. A personalized bot can help you resolve first-contact issues with WiFi and make targeted online offers to improve First Contact Resolution (FCR).
Transactional
With the help of these bots, customers can execute specific transactions on their behalf, such as changing their account plans or payment methods, using data from their back-end systems. This improves operational efficiency as well.
Bringing Faster, Smarter Solutions to the Market
Using Intelligent Insights, you can monitor and manage RPA and chatbot solutions irrespective of the partner. Our digital co-worker optimization services can help you reduce costs and improve business outcomes. With Intelligent Insights, digital coworkers and employees can collaborate in one space for effective workforce management.
For Today's Digital Demands
Get your projects off the ground with our AI Bots service, revolutionizing the tech landscape and propelling your projects to new heights with innovation and practicality.
Propelling Your Projects to Unprecedented Heights
Agent Assist
Wherever your customer service agents are, get real-time insights, techniques, and data.
Artificial Intelligence
An AI chatbot that understands human conversation and improves customer service.
Integrated Systems
Integration of systems, tools, and processes is easy without migrating your tech stack.
Safety
The scalability and security features of your chatbot protect the data and customers.
Visual Builder
You can use our chatbot templates right away or train with just a few questions.
Voice
Use your AI chatbot to improve customer service over the phone with Hexafile Technology.